Warranty Claim

Thank you for purchasing MOTIV® high performance bowling equipment. We offer a limited 1-year warranty on retail purchases of bowling balls and a limited 2-year warranty on most bowling ball bags. Before submitting a warranty claim for your MOTIV® high performance bowling equipment, please read the points below. 

  • If you have an online account with MOTIV and are not signed-in, please click the SIGN-IN button below to save some time as this will auto-fill in may many form fields.  Otherwise, you may continue as a guest.  Then select BOWLER or PRO SHOP, and BOWLING BALL or BOWLING BAG to proceed to the appropriate form.
  • This online claim form is for customers in the United States of America only.  If you are in another country, please contact the retailer or distributor from which you purchased.
  • Before submitting a claim, please review the appropriate warranty policy using the links here: BOWLING BALL WARRANTY  |  BOWLING BAG WARRANTY.
  • If you need additional assistance, please email service@motivbowling.com.
  • View the serial number decoder to determine when your bowling ball was manufactured.  

Pro Shop Information

Pro Shop
Operator First Name
Operator Last Name
Email Address
Phone
Customer First Name
Customer Last Name

Shipping Address

Address 1
Address 2
City
State/Province
Zip/Postal Code
Country

Your Information

First Name
Last Name
Email Address
Phone
Where did you purchase the product?

Shipping Address

Address 1
Address 2
City
State/Province
Zip/Postal Code
Country

Bowling Ball Details

Serial Number (space between letters and numbers) Invalid or Already Registered
This ball appears to be too old to be covered under warranty. If you beleve this is in error please complete the form to have the claim manually reviewed.
Photo of Serial Number
Undrilled?
Photo of Finger and Thumb Holes
Photo of Ball Logo
Photo of Motiv Logo
Photo of Crack
Proof of Purchase
Additional Comments

Bowling Bag Details

Bag Type
Serial Number
Photo of Serial Number
Photo of full bag
Photo of bag issue
Additional photo of issue (optional)
Proof of purchase (optional)
Additional Comments
Terms & Conditions