Customer Service

BALL SELECTION

How do I choose the right MOTIV bowling ball?
- Every MOTIV ball is engineered for a specific purpose and our MOTIV Ball Guide will help you build a high scoring arsenal.
How can I compare bowling balls?
- After narrowing your options, use the Ball Comparison Tool to see a side-by-side analysis.

WARRANTY

How do I submit a warranty claim?
- The fastest way is to fill out the warranty claim form. We will respond promptly.
What is your warranty policy?
- It varies depending the product, but we have both a ball warranty policy and bag warranty policy online for your convenience.

RETURNS & SHIPPING

What is your return policy?
- Our return policy is explained here.
What is your shipping policy?
- Our shipping policy is explained here.

BOWLING STAFF

How can I get a staff position with MOTIV?
- Staff positions are available to an exclusive group of bowlers who are very influential. If you know you can make a huge impact for MOTIV, complete our staff application. It will go directly to the MOTIV staff manager. Be patient waiting for a reply because we receive numerous requests.

DRILLING SUPPORT

How can I get ball drilling help?
- In order for us to help you, we require your PAP and other bowler data. If you have that detail, you can utilize our Ball Drilling Tech Support form.

Hello! Looking for assistance? First, we suggest checking the Ball Guide and Resources sections since we address many common questions there. If you don't find what you're looking for, please feel free to give us a call or send us an email. We will be happy to help you. Our office hours are Monday-Friday from 10am - 5pm AEST.

KM Bowling Supplies
Exclusive Authorized
Australian & NZ Distributor
Australia Tel: 0488-300-212
NZ Tel: 0061-488-300-212